Tele-Class Frequently Asked Questions

What is a Tele-Class?
A Tele-Class is a virtual classroom over the phone. A simple interactive telephone conference call that anyone can join from anywhere in the world.

Is there a charge for a Tele-Class?
Some Tele-Classes are free although, most have a nominal charge as there is a presenter's fee and bridging costs.

How about my long distance costs?
Participants pay their own long distance phone fees. The good news is that most people can call long distance for free these days with the wonderful long distance plans available. At the most if you live in North America the cost shouldn't be more than $10.00.

How does the Tele-Class work?
At the appointed time, you and the other class members will be calling a telephone number, and assigned a certain unique pass code which must be entered followed by the pound key. At this time you will be welcomed to the call and time permitting may be asked to introduce yourself. The moderator will then introduce our featured presenter who will present anywhere from 1 to 2 hours depending upon their conference.

I have kids and a dog at home. How can I keep my background noise from being heard?
You can press *6 at any time which will mute your particular phone. It works as a toggle so you press *6 again and you can once again be heard. The only time you need to be heard is when you are interacting with the presenter.

How do I know what time zone I'm in?
Go to www.timeticker.com which has an excellent tool to keep us all on the same page. It's also a fun site!

Can people hear me on the Tele-Class?
People can hear you as long as your phone is not muted. Be sure to only speak when you are asking a question. Also be respectful of the other listeners on the call. Even though everyone understands what having kids means, no one wants to hear them or the dog for that matter!

How many others are on the Tele-Class?
There can be up to 1,000 or more at times but don't let this intimidate you. Be a participant and have fun.

How many questions can I ask?
Please be considerate. If you have asked a question, offer the next turn to someone else so that everyone has a chance. If no one is talking then you could ask a second question.

How can I tell when I can ask a question since no one can see me?
You're right. You can't raise your hand in this format, however, somehow it always turns out fine. Just jump in and ask. We're listening so don't be shy.

Do I call in exactly at the time listed?
Its best to call in 5 minutes early so you aren't disappointed as the lines are filled.

Do I do anything on my computer while the call is taking place?
Only if the presenter has a Power Point presentation he wants to show you. He may also want to show you certain sites so it's always nice to be close to one. Again it varies from presenter to presenter.

How do I end the call?
Simple. Just hang up! And of course join us the next time we do a Tele-Class.

How often do you have Tele-Classes?
We have them throughout the year. The best way to find out our schedule is to visit our website for the latest schedule and be sure to let us know who you want us to have as a presenter. Also sign up to receive our free newsletter at autismtoday.com and we will let you know the latest and greatest.

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